Welcome to caresurg.store, the official online store of CARESURG MEDICAL SUPPLIES PRIVATE LIMITED. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your use of our website and the purchase of products from CARESURG MEDICAL SUPPLIES PRIVATE LIMITED. We reserve the right to update, change, or replace any part of these terms at our discretion. Continued use of the site constitutes acceptance of those changes.

2. Eligibility

To use this website and place orders, you must be at least 18 years old or using the platform under the supervision of a parent or legal guardian.

3. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not warrant that product details are always complete, current, or error-free. CARESURG reserves the right to modify or discontinue products at any time without notice.

4. Pricing and Payment

All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise. We accept various forms of payment, including credit/debit cards, UPI, bank transfers, and other payment gateways. Orders will only be processed upon successful payment confirmation.

5. Shipping and Delivery

We aim to deliver all orders in a timely manner. However, delivery times may vary depending on location and external factors. CARESURG is not responsible for delays caused by third-party logistics providers or unforeseen circumstances.

6. Returns and Refunds

Products can be returned or exchanged within 7 days of delivery if they are defective, damaged, or incorrect. To initiate a return, please contact our support team with proof of purchase and product images. Refunds will be processed after the returned item is received and inspected.

7. Limitation of Liability

CARESURG MEDICAL SUPPLIES PRIVATE LIMITED is not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of any product purchased through our website. All products should be used as per the manufacturer’s instructions.

8. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information.

9. Intellectual Property

All content on this website, including logos, images, product names, and descriptions, is the property of CARESURG MEDICAL SUPPLIES PRIVATE LIMITED and may not be used without written permission.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Kerala, India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.